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GlossyBox / Terrible experience

New York, NY, United States
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I have subscribed for www.glossybox.com and got some of their boxes. I did not like the products and was not using them at all, so I decided that the whole thing was just a waste of money and contacted customer service asking them to cancel my membership.
Customer service rep seemed nice and kind and said they'll cancel my account within 24 hours. Nothing happened! I asked again and received the same empty promise. Later I received another useless box and was charged!!
I need to cancel my account but they refuse to do that!! I don't need any of their products!

Lu
Aug 08, 2016

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