Gloria Holmgren / Fraudulent Business Activities
In February I booked a trip to the Bahamas through Gloria Holmgren. The trip was scheduled for mid May and I never received written confirmation of the trip details, only a verbal promise that I would receive the travel documents as soon as she had them. She called me a week and a half before the trip to tell me that the resort was over-booked and that I had to change my dates or change resorts but would be granted a free trip to compensate for the inconvenience. I chose to reschedule for August and again requested written confirmation, yet only received verbal confirmation that the trip was booked. A month before the trip I began calling & emailing her regularly to get the trip details but she refused to respond to me. I checked with the resort: I had never been booked for the original trip in May and wasn't booked for the rescheduled trip in August either. She finally responded to an email I sent that mentioned I had spoken to the resort and said she'd have the confirmation to me in a matter of days. Weeks later I have nothing, the resort re-confirmed that she has not booked the trip and I'm less than 48 hours away from my supposed trip. She still will not return my phone calls or emails demanding a refund so I will be pursuing legal action.