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Globe Telecomunethical behaviour

Very poor customer service they don't know what product they have and they are working with, i'm asking for someone that can help me with the situation asking her (athena the customer service representative from reconstructing department) she cannot hand the phone to her supervisor or manager because there is no one available on the floor to speak with.She can't also transferred the call to other department instead she advised me to hang up the call. That was very disgusting experienced with globe they cant even help us and they do not know that they are saying their customer!
i am postpaid user but still they not provide good customer service!
sucks globe!

Ys
Jun 07, 2018

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