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Globe Telecomsamsung galaxy s8

1
M Nov 22, 2017

The battery of my samsung s8 which I got from globe plan drain so fast and it cannot be connected to wifi. I already explain this to the store (Globe telecom SM Sanfernando Pampanga). and they say that they need to monitor the unit to confirm my complain. I left the unit and to my dismay the nextday they gave back my phone with 5% battery and the employee said that this is just normal??? handset cannot be connected to wifi they still considered this as normal??? they insist that they cannot replace my phone since its not a problem at all. I return the nextday and thankfully the person that attend me quickly notice that the phone really has factory defect. They replace my unit and yet the unit that they gave me is still the same. I want a replacement of my unit with no factory defect at all. And please do some actions to the person who said that battery draining so fast and even if it cant be connected to wifi is just a normal occurence. looking forward to hear from you soon. thank you

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