I am reporting this to the better business bureau. this franchise is clearly a bait and switch scam. I agreed to have my 3 children's picture taken yesterday December 16, 2007. during this time I was never given a price list nor was anyone helpful in assisting me in providing any further information on pricing until my sons' picture were taken and displayed to me for viewing. This is truly a bait and trap scam.
After my sons' picture was taken the young lady still did not show me a price list but instead wrote out prices and informed me it would cost me from $1200.00 to $2000.00 to get my pictures. Immediately I felt this company or franchise if you will is pulling a large scam in Staten Island and I expect to proceed to spread the word if this is not addressed immediately. I was not told of any holiday specials as I see on the current web site. Instead I was told the cheapest package I could get was 1-8 x 10, 2-5 x 7, and 1- wallet size sheet of pictures for $360 dollars. Unfortunately I felt trapped in this scam and I bought 1 package that cost me $363.00 which has now left me with no money to make a proper dinner for my children for Christmas.
I cannot believe I was not even give a choice to break pictures up for different prices!! Another example of what appeared to be a scam to me was that I was also not told that any sheet I wanted to choose that had my 3 sons in it would start out as $60 per person in the sheet. In other words I was told that I had to pay $180 PLUS and special effects that provided within the photo. But I was not even given that price either for special photos! This site is run by young girls that do not have any information on their product. I will NEVER refer this place to anyone else again.