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My bill ended up being $99.74

Complaint Rating:  97 % with 753 votes
97% 753
Contact information:
United States
After seeing the TV ad listing the product as $19.99 plus a free can (just pay s/h) sounded good. I placed an order. Just before my card was charged, the site asked whether I wanted to "upgrade to bigger cans" for $4.95 additional. I did. By my calculations that's $19.99 + $9.95 + $9.95 + $9.90. At this point I thought it was getting high, but decided to go with it anyway. My bill ended up being $99.74!!! The products came out to $59.94 which should have been $29.89 and the shipping was $39.80 (really? for 2 cans!) which should have been $19.90. The kicker is - if the product DOESN'T work, you get $60.00 back, but not the $40.00 in shipping. That probably is how they make their money - overcharge shipping which actually pays for the product to begin with! I canceled my credit card!
Complaint comments Comments (23)    Updated: Complaint country United States Complaint category Unauthorized Charges


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N  14th of Jul, 2011 by    0 Votes
I to purchased the TV ad as advertised. After reeiving my cans and statement I found that I paid $39.80 fot the two (2) extra cans. How can shipping and handling (processing) be as much as (19 cents under) the original order ??????????
A  1st of Aug, 2011 by    0 Votes
I've seen this type of scam pulled on me before. I immediately called my CC company and canceled the payment! Shysters all. They should have their hands cut off!!!
A  5th of Aug, 2011 by    0 Votes
They charged me 79.- for two Cans+Shipping!
N  8th of Aug, 2011 by    0 Votes
they tryed to screw me too...time to get the atty general to look into this scamming company...
A  8th of Aug, 2011 by    -1 Votes
N  16th of Aug, 2011 by    +1 Votes

Carefully read the terms and conditions before agreeing to them. Had you done so, you would have realized that all of this was explained to you there. As such, no scam has taken place."

Seems many companies are making money by charging outrageous shipping fees. I've come across several online and as soon as postage is calculated and I realize it, I don't complete the order. It still is a scam. Postage/shipping should be within set standards via post office not just any company that can charge what they want on a whim.
Not the flexseal, but similar outrageous charges. I ordered aquarium filter floss. If you are familar with it, you know it weighs slightly more than air. $9.95 shipping for one bag! Other companies are doing it too. Be very careful.
A  16th of Aug, 2011 by    +1 Votes
N  16th of Aug, 2011 by    0 Votes
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N  11th of Oct, 2011 by    0 Votes
I understand it is frustating when you buy something and you finally get the bill and realized that you over paid. Is it really that hard to get your calculator out and add it up. So lets try it, $19.99 + 9.95 that is just for one can and shipping. Now, the other can $9.95 and lets say you upgrade to the bigger cans $9.90. Ok, get you calculator out and add that up. The real problem is you bought something on impluse and you should of thought it through but you didn't. Don't be pissed off at the company you need to be mad at your self. I hope now that you have learned you lesson and you won't buy on impulse. On another not, I do agree on the shipping. I think it is unfair that a company can make its own prices on shipping.
A  16th of Oct, 2011 by    0 Votes
N  20th of Oct, 2011 by    0 Votes

Flex Seal - Over charge
207 wildwood ln.
Rockaway Beach
United States

I ordered 2 cans 1 was supposed to be free and i pay separate shipping fee. When i received the box and it had 6 cans in it and they charged my credit card $119.67. I call them and they said that i would receive 119.67 back on my credit card when they receive the box back. You over charged me and my bank hit me with an n s f 30.00 fee. You should have received the box back when will i see a refund on my credit card. Thank you Arnold Strunk.
N  20th of Oct, 2011 by    0 Votes
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D  10th of May, 2012 by    0 Votes
I brought one can at the Walmart. They finally got those at Walmart. After I got home, I spray on the gutter on the shed. After I let it dry, by the way, I spray lot. Anyway, then I pour some water and it is still leak, so I thought this stuff does not work. This ad, even on the commerial is a liar. It just a fake. What a phony they are? I expecting that anyone don't buy them. I pay for 12.88 per can. You can get it at Walmart if they got one. Good luck!
N  31st of Jul, 2012 by    0 Votes

Flex Seal - doesn't work
flex seal
777 robinwood ave
sheffield lake
United States

we purchased a can of flex seal at discount drug mart. the gutters leaked in a couple of places. i read the instructions, applied the product and painted over the product. i had to paint NUMEROUS times b/c the product still showed through the paint. it finally rained and the leaks still happened. can i get my money back?

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