SUBMIT A COMPLAINT

[Resolved] GearBubbleordering site

I ordered two coffee mugs for my wife... However I ended up with Three coffee mugs... need to cancel the one below as I do not want a duplicate... You might set up your site with an app that lets you order multiple items... instead of one at a time... Thanks for listening and Thank you in advance for addressing this problem... Mark

TO MY WIFE!
1 15oz Mug - SKU #17 (White, 15oz)
Order #: gb_ffbfd590df3cc909
Transaction ID #: PAY-8SR799600M9508443LLBJYTI
Order Placed On: [protected]:11:03 -0400

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • GearBubble Customer Care's Response, Apr 03, 2018

    Hello Mark,
    Upon checking, we see you haven't contacted GearBubble support. However, we have cancelled the duplicate order for you. Please allow 5-10 business days for the funds to reflect back in your account. You will receive an email confirmation once the refund has been initiated.

    Regards,
    Nicole
    GearBubble CSA

    ordering site
Me
Apr 03, 2018

Post your comment