Misinformation
BEWARE !
They are extremely pushy on the phone and will not let you go before you have made the payment. They will inform that the ticket is changeable and refundable but do not inform that there are extra cost involved. They say 1 thing and when you call back to make changes you are charged more.
EXTREMELY POOR & DISGRACEFUL SERVICE
Replied
charged extra with tricky way
Hi everyone, just let you know guys be carefull from Gaura travel Pty ltd melbourne. They pretty tricky and swift. No doubt they cheaper until you doesn't paid for ticket to them, once you paid please check your account straightway, you find 40 to 60 dollar difference higher whatever you spouse to pay. And if you go back to them they put you on hold or if you ring your bank regarding that tran. Then they say " they charged surcharge " so this is the trick where charged you extra without let you know, which is really upset to you . I STRONGLY RECOMMEND DO NOT BOOKED YOUR TICKET THROUGH THIS DOUGHY TRAVEL AGENCY.
This complaint has been resolved automatically due to user's inactivity.
Rip Off
This is the worst company I have ever dealt with. I had to cancel my ticket due to Some emergency, called gaura travel, they said its non refundable. (Your 1500$ gone ). Then I spoke with airline directly, they said the cancellation fee is only $200. Then I called Gaura travel back, this time they said the cancellation is $600 for you. Asked them to give...
Read full review of Gaura Travel Solutions and 7 comments
Replied
Extremely professional service and cheap and best fare to India
Best travel agency in Australia for cheap and best itineraries and fares to India. Staff is extremely helpful, polite, professional and upfront with best options. Me and my all friends get their tickets done from them.
Read full review of Gaura Travel Solutions and 26 commentsOverview of Gaura Travel Solutions complaint handling
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Gaura Travel Solutions contacts
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Gaura Travel Solutions phone numbers1300 359 4631300 359 463Click up if you have successfully reached Gaura Travel Solutions by calling 1300 359 463 phone number 1 1 users reported that they have successfully reached Gaura Travel Solutions by calling 1300 359 463 phone number Click up if you have UNsuccessfully reached Gaura Travel Solutions by calling 1300 359 463 phone number 0 0 users reported that they have UNsuccessfully reached Gaura Travel Solutions by calling 1300 359 463 phone number
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Gaura Travel Solutions emailscustomercare@gauratravel.com.au100%Confidence score: 100%Support
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Gaura Travel Solutions headquartersLevel 6, 60 Albert Rd, South Melbourne, Victoria, 3205, Australia
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