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Gamefly / false advertising horrible customer service

1 United States Review updated:

i have been a member of gamefly since 2005 and now if you are lucky to get a new release sent to u on release date you'll never see the game from them it will sit on low to medium if u contact customer service they say the games are in high demand and are unable to ship then read the answers forum all new members are recieving new games without a problem.

best part is when they do not recieve a game they send u a email telling u how to mail your items and where to mail them taking no responsiblity putting all blame on the post office HA this company has turned into a complete rip off will only ship u old games that are available now nothing else if u are an exisiting member take my advice and just buy the game at a store at least u can play it

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Comments

  • Ga
      9th of Feb, 2012
    0 Votes

    Hi rumble2007,

    We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at [email protected]

    Thank you,

    The GameFly Team

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