Gala Hotelsreservation cancelled but no money back

August 28, 2016 I made a reservation at Gala Hotel for Copenhagen Go Hotel but cancelled the reservation 10 min. there after. Gala Hotels accepted the cancellation and told me that they would return the amount of 285, 00 € to my credit card and that it could take up to 14 days before the amount figured at my account. The money has not been paid back as of today. Every attempt to reach Gala Hotels by Email or by phone has so far been in vain.

Jan 12, 2017

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