SUBMIT A COMPLAINT

Gala Hotelsrefund of payment

I cancelled my reservation with you but you never returned my payment. Legal action will be taken if you do not return it immediately. I paid e179 and as per small print on my reservation mail, it was taking money for a very short period of time. E179 is a lot of money. This is not as I expected for a supposedly reliable site. I wish to receive my money and an apology mail for the stress caused

  • Updated by Eleanor Keane, Sep 22, 2018

    I have cancelled my reservation with the above but they have not returned my payment to my bank account. The small print stated that they would withdraw the payment to verify my bank card is working but never returned my payment. E179 is a lot of money and I would be grateful if you would investigate as to why the money wasn't returned. I do not want this to happen to anyone else

El
Sep 22, 2018

Post your comment