Frontier Communications / schedule a home visit for an upgrade to a higher speed

San Dimas, CA, United States

This is the 3rd time I've been giving a scheduled time for a technician to come & upgrade the speed for me!
Three times !!! Nobody shows up!!!
Called & complained, supervisor said he'll call me back to schedule a visit ASAP, didn't call back!
Ridiculously bad!
Customer service is Below zero!
I wish I can have another Internet service in my area

Name: Feda Elassaad

Sep 19, 2017

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