SUBMIT A COMPLAINT

Friendly's Ice Creamservice at restaurant

on 5.13.18 we visited the friendly on berlin-cross keys rd in sicklerville nj we entered and were seated we sat for 15 minutes before we had to ask if table had a waitress. once she came to our table took drink orders came back with 2 kids drinks soda with no straw and no water which I requested took 10 minutes before she came back was standing in back talking to other employees I requested an ice cream sundae which was made and sat or counter for 10 minutes had to refresh whipped creme which was melted other orders place no silverware given we had 2 separeate orders and checks given were both the same one had to ask for correct checks We go to friendly alot but not sure I will ever go back to that one it was disgraceful how staff was standing around talking and not acknowledging customers but I will say that there were 2 male waiters who were doing an excellent job in their sections. could not even find a manager to complain to

Pa
May 13, 2018

Post your comment