Fresh-Tops
Reviews and Complaints

I just got my order from Fresh-Tops and I gotta say, I'm not too happy with what I received. I ordered a long-sleeve t-shirt, a cropped sweatshirt, a crop top, and a t-shirt that says "vegan" on it. The long sleeve t-shirt looked nothing like the picture on the website. It was supposed to be a light pink color, but it came in a darker shade that wasn't even close. The cropped sweatshirt had a raw hem that looked like someone just took a pair of scissors to it. It was super unprofessional and not what I was expecting at all.

The crop top was supposed to have black writing on it, but it turned out to be navy blue. And the worst part was that it was way too wide for a "small." I mean, come on Fresh-Tops, get your sizing right! The t-shirt that says "vegan" on it also had navy blue writing instead of black. I was really disappointed with the quality of the products I received.

But hey, at least I got my order, right? I guess that's something. Overall, I wouldn't recommend Fresh-Tops based on my experience. The products were not what I was expecting and the quality was lacking. If you're looking for cute clothes, I suggest looking elsewhere.

I gotta tell ya, folks, I had a pretty bad experience with Fresh-Tops. I made an order back in May of 2017 for three items, but when they arrived, one of them was just not what I was expecting at all. I mean, it looked nothing like the picture on the website! So, I decided to return it and get my money back.

Now, let me tell you, trying to get in touch with someone at Fresh-Tops was like trying to find a needle in a haystack. I called their phone number (which is ***797, by the way), I sent them two emails (***@fresh-tops.com and ***@fresh-tops.com), and I even tried reaching out to them on Twitter (@FreshTops) and Facebook. But no matter what I did, I just couldn't get a response from anyone.

Finally, after what felt like an eternity, I managed to get through to someone on the phone. They sent me a return label, and I shipped the item back right away. But after that, I never heard from them again. I lost a lot of money, and I'm still pretty upset about it.

So, let me just say this: if you're thinking about buying something from Fresh-Tops, I would strongly advise against it. Their customer service is just terrible, and they don't seem to care about their customers at all. Do yourself a favor and stay far, far away from this company.

n about their customers.

Fresh-Tops is a website that sells cute shirts. However, my experience with them was not so cute. It took them more than two months to deliver my order. When I tried to call them during their posted hours, I always got an automated message that they were not taking calls. It was frustrating because I wanted to know what was happening with my order.

I decided to email their customer service instead. But every time I did, I immediately got an automatic message back that said my order was already on the way. However, when I checked the UPS tracking, it clearly said that my order was still in transit. It was confusing and made me feel like they didn't care about my order.

I was lucky to receive my order eventually. Their shirts are super cute, and I love them. But it's a shame that they don't prioritize their customers. If they hired a PR person who gave a [protected]@m^n about their customers, they could be four times more successful.

Overall, I would recommend Fresh-Tops for their cute shirts. But be prepared to wait for a long time and don't expect great customer service.

I recently made a purchase from Fresh-Tops on 10/12/15 (I live in Australia). They sent me an email confirming my order, which was great. The email said that I would soon receive the Track & Trace information. However, it has been 10 days now and I still haven't received any information. I have emailed them every single day, but I haven't received any response from them. I'm starting to regret not checking their reviews before making my purchase. I'm extremely disappointed with their service. Today, I will be going to my bank to dispute the payment I made to them. It's a shame because I really liked the jumper I ordered, but their lack of communication and customer service has left a bad taste in my mouth.

I've been eagerly anticipating the arrival of my Fresh-Tops order for a whopping two months now, but unfortunately, my patience has yet to pay off. Despite placing an order for just two shirts, they have yet to make their way to my doorstep. After waiting for a full month without any updates, I decided to reach out to customer service for some answers. To my dismay, I was informed that my order hadn't even been shipped yet! I couldn't believe it - a whole month had gone by and they hadn't even sent it out yet.

Finally, after what felt like an eternity, I received an email notifying me that my order had been shipped and that it would take 7-10 business days to arrive. However, another month has passed and I still haven't received my shirts. It's frustrating to think that I've already paid for them and yet they're nowhere to be found.

Overall, my experience with Fresh-Tops has been disappointing. While I was initially excited to receive my order, the long wait time and lack of communication from the company has left me feeling frustrated and dissatisfied. I hope that they can improve their shipping and customer service processes in the future so that others don't have to go through the same experience.

So, I was all excited to order a top from Fresh-Tops on 12/1/15, hoping to get it in time for Christmas. I got a confirmation email and my credit card was charged, but then...nothing. No word on when my order would ship, no response when I tried calling their number. I finally got through to someone via chat on their website, but all they could tell me was that I'd get an email when my order shipped. It's been 14 days and still no email, no top, no nothing. I'm starting to feel like I got scammed. Wish I had checked out some reviews before I placed my order. I'm definitely going to dispute these charges with my credit card company.

So, I gotta say, I'm pretty disappointed with Fresh-Tops. I ordered some stuff for my daughter back in December, and it's now January and I still haven't gotten anything. I tried calling them, but the voicemail was full, and they didn't respond to any of my emails. All I got was a confirmation of my order and a charge to my credit card. They said tracking would be available in 7 to 10 days, but that was a total lie.

I'm not one to get all worked up over stuff like this, but come on. My daughter was really looking forward to these tops, and now she's left empty-handed. I even went ahead and filed a complaint with the BBB, and I'm considering taking further action. It's just not right to treat customers like this.

Honestly, I don't have time for this kind of nonsense. But I'm so frustrated that I feel like I have to do something. I mean, these tops were the main thing my daughter wanted this year. And now we're left with nothing. It's just not fair.

I would have appreciated even a simple response from Fresh-Tops. Just something to let me know what was going on. But instead, they left me in the dark. It's really not a good look for them. I wouldn't recommend ordering from them until they get their act together.

I had a big order for my daughter's Christmas present from Fresh-Tops and I was so excited to get it. I placed the order on November 20th, but it's now December 30th and I still haven't received anything! They charged my credit card right away, but they didn't process my order at the same time. I've sent them a bunch of emails asking about my order, but I haven't gotten any response. I even tried calling them, but their mailbox is full so I can't leave a message or talk to anyone. It's really frustrating and disappointing.

I don't think this company is doing a good job at all. If they can't keep up with the orders, they shouldn't be advertising on Instagram and Facebook. It's not fair to take people's money and not deliver what they promised. I'm really upset and I don't want anyone else to have to go through this.

I'm going to have to fight with my credit card company to get my money back. It's not fair that I have to do that, but I don't know what else to do. Fresh-Tops needs to step up their game and start providing better customer service. I'm really disappointed in them and I won't be ordering from them again.

I recently made a purchase from Fresh-Tops on 11/12/15 and was excited to receive my order. However, I was disappointed to find out that my order had not been shipped yet even though I received an email with a tracking number on 11/18/15. I waited patiently for a week but when I checked the tracking information, it only showed that the label was created but not shipped. I was starting to get worried about my order and decided to reach out to Fresh-Tops on 12/4/15 to ask for a refund since the turnaround time was unacceptable. Unfortunately, I did not receive a reply from them.

Feeling frustrated, I decided to email them again on 12/8/15 and this time, I demanded a refund and for my order to be cancelled since it had not been shipped yet. Finally, on 12/10/15, I received an email from Fresh-Tops. However, they did not acknowledge my request for a refund and cancellation. Instead, they simply said, "Thank you for contacting us, at this time your order is in shipping process. Please allow a couple of days to update for more information. You should have received an email with your tracking information. Thanks again for shopping with us."

I understand that delays can happen, but the lack of communication and slow response from Fresh-Tops was disappointing. I hope that they can improve their customer service in the future to avoid similar situations.

I was browsing through fresh-tops.com and came across a super cute shirt that caught my eye. It had a catchy phrase that read, "Kanye Attitude with Drake Feelings." I was so excited to receive it, but when it arrived, I was disappointed. The shirt they sent me looked nothing like the picture on their website. The embroidery was missing, and the words were poorly screen-printed on a huge, generic white shirt. I had to cut it up to make it look less like a dress on me.

To make matters worse, it took forever for my order to arrive. I was getting worried and decided to email them, but they never responded. Eventually, I received a shipping confirmation, but it was still frustrating that they didn't bother to reply to my email. It's just plain rude, especially when I had already made a purchase.

In my opinion, fresh-tops.com is a scam. I wouldn't recommend ordering anything from them. You'll only end up disappointed like I did.

I have ordered two shirts from Fresh-Tops and they said that I'll get my order in 7 days, but it did not arrive on time and the worst part is that it actually took them over two months to deliver my order! Recently I finally received it and when I opened the package and saw the shirts I was terrified with the quality. Printing was terrible and already faded out! It was almost impossible to see the images! I waned to get a refund but they ignored me and never replied. Beware!

I ordered something from Fresh-Tops and waited 2 months for to arrive! I ordered a small size and when I received the package I realised that my shirt was extremely huge like a tent! It didn't so I decided to return it for a refund. I contacted their customer service and their rep promised to call me back in a week. It's been three weeks now and still nothing! I'm pretty sure that I was scammed. I called them again and the rep said the same thing! I demanded a refund, and he said that my issue needs some time to be fixed. What a joke! I doubt that I'll ever get my money back. I will never order anything from Fresh-Tops again!

My daughter asked me to order something for her from Fresh-Tops. She said that her classmates were talking about this website all the time. I ordered two shirts and a bag for her and spent about $90. I placed an order back in December and received it only yesterday. I was expecting a big box, but received a small package. When I opened it there was only one shirt. I have no idea where are the other two items. I contacted Fresh-Tops and they don't know anything either. If they are not going to send me my bag and shirt, I will demand my money back! I will never buy anything else from Fresh-Tops again!

My order was made on December 4th and I received it only two days ago. I ordered S sized clothes, but everything was like L! I didn't realize that ordering a S would mean that I would receive what ever size determined by the staff who shipped. It is written on their website that shipping takes only 7-10 business days. But I was actually waiting for my order for almost a month! Very poor and extremely slow service. Well, I hate them so much that I even decided to keep everything. I just donated the clothes.

I placed an order on 1/12/15 and the next day I received a conformation email with a tracking number. One week later I checked the status of my order and realized that it wasn't shipped out yet. But I wanted to give them a chance. Few days later I emailed them asking where my order was and when will it be shipped out. But they just ignored me. Then I sent them another message asking for a refund, but still nothing. It was very rude and unprofessional for such a big company. Next time I demanded my money back and asked them to cancel my order. And then I finally received a reply, but it just said “Your order is in shipping process. Thanks again for shopping with us." And since then I received only emails stating how happy they are that I am their client. It's already December 28, but I didn't receive anything yet. Horrible experience.

The company www.fresh-tops.com is real rip off. We have ordered 2 tops from the website, and our cards were charged immediately. We got the USPS tracking number. We checked it every day, but our items were stuck somewhere in Florida. We tried to contact the seller, but all agents were offline and no one replied to our emails as well. We wasted time and this company continued to scam other people. Be careful and don’t advise this website to your friends.