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[Resolved] Forzieri / Terrible scam, please don't buy from Forzieri!

1 Italy
Contact information:

I want to know where is my bag and I want it now! Forzieri is a terrible website and if I were you I would run away from it. These people scammed me and I lost over $1000 because of them. I will not give up until I get my money back or my bag. We are talking about $1000 and that's a lot of money, this is not funny!! I thought that Forzieri was a reputable store but it seems like they are nothing but thieves. I want to get at least some explanations but for some reason they do not reply. I give them one last chance, maybe they'll see this review and contact me. I hope. Otherwise I will contact the police and hire a lawyer!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Forzieri Customer Care's Response, Jan 17, 2017

    Hello Sir, Madame,
    I see you're referring to 839905, that is actually a cancelled order with incomplete payment, coming from the UK, with a value of £132.60 GBP.
    Can you let us know which order number are you referring to or which is the email address used to place the order?
    We'll be glad to double-check.
    Looking forward to hearing from you.
    Cheers,
    Alex Baronio
    Forzieri Team

Vl
Jan 17, 2017

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