Fortytwo Pte Ltd / Forty two. sg: L shaped sofa stitches falling apart with minimal use
Am a regular and happy customer of fortytwo.sg (earlier beds.sg) and recommended friends too. However my current experience has gone bad. I got a Deborah L shaped sofa from them and today I realized its stitches are falling apart despite normal use. The sofa is still within warranty period and stitches falling apart so fast is shocking. originally I had asked for walnut color but was given black, but agreed with it. But now I have asked them for replacement as stitches falling apart at a low pressure point means it's a makers defect. The company is now trying to say its due to bad usage and I have challenged them that in the entire sofa if they can find a single other scratch, I will not claim anything. I plan to file this with CASE, as buying online itself has risks and on top if the makers refuse to take responsibility I have a problem.