[Resolved] Floryday — dishonest company
I have ordered an item from this terrible company and I do regret that I did not check the reviews online.
I placed my order and paid for it. Later I got contacted by FloryDay and was told that they did not receive the money. I immediately contacted my bank to see did the payment went through or not and was told that FloryDay did get it. But these people kept telling me there was no money and asked me to pay again but I refused. Then they just stopped replying to my messages.
I found their Facebook page and tried to contact them there but nothing. Then I left a negative review on their page and it was immediately deleted. I left another one and got blocked.
I already contacted my bank and asked for help. Just to be sure I also blocked FloryDay. Do not believe this company, they are very dishonest!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
FloryDay Customer Care's Response, Aug 15, 2016
It is a shame to know what happened. Would you please let us know your order number and we'll help you with the order.
Would you please send us your order number and request to [protected]@floryday.com with the subject "complaintsboard + your order number + your concerns"? Our related department will contact you there and solve your problem as soon as possible.
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