SUBMIT A COMPLAINT

FlixBus / FlixMobilityI’m complaining about my trip from nice to paris.

Dear sir
My name is (Ngew Che Peter) I left Nice on the 25 January 2019 at exactly 5PM with ticket number #[protected] which I purchase from an agent in Nice 17 Rue d'Angleterre. I was supposed to arrive Marseille at 20:20 and wait for 1hours 30 minutes before boarding my bus to Paris at 21:50 but instead the bus from Nice arrived Marseille at 21:52 and I immediately asked him to show me the platform for my bus to Paris, he asked me to stay at the same spot that the bus might arrive in few minutes and he left. I waited at the same spot for more than 1hours and couldn't find any FlixBus to Paris and finally slept outside in cold. Dear sirs I demand not only refund but compensation for all this treatment because I was very disappointed. And more to that I'll like u to direct me to any of your office in Paris where I can handle my case face to face with you, here are my contact details ‭+[protected]‬ or [protected]@gmail.com thanks.

Ch
Jan 29, 2019

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