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First National Bank / worst service on the planet

1 United States
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Every week I get a phone call from FNB homeloans stating that my payment date is on a different date, each time i have to explain the whole story to a different person. Each time notes are made according to the consultant...does anyone read the notes? Incompetence is the norm i suspect!!!

Please can someone with authority sort out my problem. I will not speak to any junior person as non of them can make a note on the system or even read the previous persons note.

our service is even worst than that of the government!!

Co

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