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FinishLine.com / overall service

1 NJ, United States

WOW let me tell you. I was buying a pair of very hard to find Air Jordans. I stumbled upon finishline.com and they had them in stock. I hurried and purchased them only to find that 5 days later my order was still processing. I call customer service and say you know you tell your customers it will take 3-5 business days and she says oh well it could take up to 10 busines days because the items actually ship from the store we dont have a seperate warehouse for finishline.com. Then I proceed to say well today I went online again and you had more than 5 sizes available, including mine, for purchase today so how has my order not been shipped?? She goes on to say well its a low stock item and they ship from actual stores and if we cant find them then your order will be cancelled. Well if I havent gotten mine yet then what gives them the right to tell customers that they have them when I still havent recieved mine?? Someone probably just bought my shoes from the store. HORRIBLE COMPANY & HORRIBLE COMPANY PRACTICE

Pi

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