Finish Line / unknowing subscription to sports illustrated
In April 2009 I bought a pair of athletic shoes for my teenager. I used my debit card (attached to my checking account) to pay for the purchase. I was not told that I was being signed up for a free trial subscription to Sports Illustrated AND Sports Illustrated Kids.
I noticed a charge on my checking account and found out that Finish Line used my debit card to sign me up for these subscriptions. I looked at the receipt after I discovered this. It does indicate on the receipt that I have a free trial offer to both subscriptions but there is not a contact number to cancel the subscriptions on the receipt. And, again, I was not informed of the subscription, asked if I wanted the subscription or told that I would have to call and cancel the subscription.
Unfortunately, after the purchase I never looked at the receipt until this issue came up. I contacted the store on 7/10/09 and asked to speak to the manager. I was directed to a customer service number instead of being addressed by the manager of the store. I called the customer service number and said I wanted to make a complaint. I was then told that my information would be passed to someone else who would then contact me at a later date.
I contacted Sports Illustrated via the phone number that appeared with the charge on my checking account. I then cancelled BOTH subscriptions. It was actually Sports Illustrated who told me that I was signed up by Finish Line.
Buyer Beware! I want as many people as possible to know this company is practicing in suspect tactics so no one else will be a victim and have their checking account charged for something they knew nothing about. I'm shopping with cash only from now on.
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