Site has been unavailable for days
Cannot connect to site. It does not provide a 200 OK HTTP status code when contacted.
I have been told to be more specific, but I don't know what else I can say. I have tried a few of the sites that offer to investigate whether or not a site is down, but all I get is the above message about no HTTP status code provided.
I can't find any way to actually contact Filmous direct to ask what is going on.
Desired outcome: Site to start working again. Alternatively, tell me how I can claim a refund of the money I paid them.
No response to my email, then next email returned saying address not found
I opened an account with Filmous and paid funds into my (new) account for movie downloads. My invoice from PayPal shows the payment as "ANNUALLY" although I was under the definite impression that it was a one-off payment to which I could add funds as and when required. I emailed Filmous on the website querying this "annual" payment, and I did not receive a reply. Today I emailed Filmous via the email address stated on their payment details, but my mail was returned saying "address not found". I am afraid that Filmous will take funds from me annually and I will be powerless to stop them. Can you help?
Filmous Transaction ID: 3DY48675CL117464L
Filmous Invoice ID: WC-273
Filmous - Invergara - [protected]@gmail.com
Desired outcome: Reply to my mail stating that my funds were a one-off payment only
Stolen credit card details
I found Filmous website and really liked it, there were lots of movies I really wanted to see so I subscribed and paid for the service. There actually is a huge variety of movies there and quality is also great.
But then I noticed that some money disappeared from my card, later the same thing happened again! Someone stole my credit card details and used my money to make online purchases. That happened only after I provided Filmous my credit card information.
I'm not an online shopper and this was actually the first service in the about half a year when I used my card online!
Total scam! Had to call my bank and cancel my card.
Is Filmous legit?
Filmous earns 66% level of Trustworthiness
Good Credibility Notice: Filmous rated around 66% by Complaints Board. Generally safe, but exercise caution in information sharing.
The age of Filmous's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Filmous.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Filmous's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.
However ComplaintsBoard has detected that:
- Filmous.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The filmous.com may offer a niche product or service that is only of interest to a smaller audience.
- Filmous protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We found that the technical contact email address for Filmous is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- We conducted a search on social media and found several negative reviews related to Filmous. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- The use of a free email address for contact on filmous.com may be a red flag indicating potentially unreliable or fraudulent activity.
I have NEVER had a movie download completely
I have NEVER had a movie download completely! Yet a friend has had no trouble. Very frustrating! Sit and watch a movie for 1 hour and 47 minutes only to have it stop. I've watched about 6 movies now never seeing the last 30 to 60 minutes! Seems to be no support as no one has ever responded to my emails to help.
"If" one can download the files, upon opening them one will discover they are "corrupted!" As such, my recommendation is to NOT waste your time or money with filmous.com.
Stay away
These companies are jointly owned and operated. Most of the downloads at movieberry.com and filmous.com provide are of poor quality. Several times files are unable to be completely downloaded but they still charge customers for them & offer NO support to correct their problems. Once they have your credit card, it's over.
Worst of all, when you try to cancel out- they continue to bill your credit card monthly. They will rack up hundreds of dollars on your account. They know how the system works- so the only way to make the charges stop is to cancel the credit card they are billing.
STAY AWAY AT ALL COSTS!
filmous.com, filmous, movieberry, movieberry.com, mp3panda.com, mp3panda these companies are all run by the same Russian outfit. STAY AWAY!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been with filmous for two years now and I have had to contact their customer service twice. Once was for a movie that would not download, They credited me the $1.50 within 24 hours. The second was a complaint that their billing service kept refusing my credit card and the sent a reply in about 10 hours stating they had fixed the link and the credited me an additional $5.00. The do respond to complaints. I should also state that when the site indicates a movie is low quality, it is but for a LQ movie that costs .75cents what do you expect. When HD or high quality is available, expect to pay $1.50 or $2.00
Filmous does give credits, seems the service is getting better
Incomplete movie files
Hopefully this posting will save others from being ripped off. Filmous.com provides files that can not be completely downloaded & the few that are able to be downloaded are of very poor quality.
Many look like Kramer from Sienfeld filmed them himself at the theater with a camcorder. No Joke!
When you realize that you are paying for crap & try to discontinue your membership, Filmous.com will tell you they have canceled your account (this part is accurate-they will suspend your access to the account) but you will then find the following month & the month after that & so on, that your credit card is still being charged.
Trying to contact filmous.com is a waste of time- they will tell you one thing & do entirely another. This is the stereotypical Russian online company- ripping people off with no regard to ethics or the law. The only way to discontinue charges once they have your info is to cancel the credit card all together. Do NOT think that your credit card company will help you out in disputing the charges- the Russians at filmous.com, movieberry.com & MP3Panda.com know how the system works & take full advantage of the system by having a third party company handle their billing.
My complaint is not with movieberry.com or Mp3Panda.com, I mention those sites because I discovered they were all connected to the lying folks at filmous.com & can only imagine that the game is played the same by all of their companies.
The complaint has been investigated and resolved to the customer’s satisfaction.
For the past two weeks it has been impossible to log on to their website. no explanation at all. the members deposits must be millions !
I don't know about the ethics of filmous's billing practices but I became concerned about the their web page below for handling credit card payments. They claim to use SSL (secure socket layer) protocol for handling credit card information but neither the URL shows a 'https' prefix or the task line at the bottom show a padlock icon, common features of a secure web site:
http://www.filmous.com/account/recharge/
Movies are faulty
The movies are faulty in that they "stop" playing. I've complained twice but Filmous doesn't even bother coming back to me.
Read full review of Filmous and 8 comments
Overview of Filmous complaint handling
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Filmous contacts
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Filmous phone numbers+357 162 0464 4477+357 162 0464 4477Click up if you have successfully reached Filmous by calling +357 162 0464 4477 phone number 2 2 users reported that they have successfully reached Filmous by calling +357 162 0464 4477 phone number Click up if you have UNsuccessfully reached Filmous by calling +357 162 0464 4477 phone number 0 0 users reported that they have UNsuccessfully reached Filmous by calling +357 162 0464 4477 phone number
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Filmous emailssupport2@filmous.com100%Confidence score: 100%Support
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Filmous headquartersStasikratous St., 37, Centre Point Tower, 6th Floor, Office 602, Nicosia, 1065, Cyprus
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Filmous social media
Most discussed Filmous complaints
Site has been unavailable for daysRecent comments about Filmous company
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Very likely you will not get a cent back. Over the years the site disappeared from time to time, maybe for a few days or a week but always came back. I fear that it will not in this instance. Looks like Cloudflare, who I believe host all its content, has pulled the plug on them. Either based on their own judgement or more than likely under pressure from external law enforcement bodies. They had been cut off by payment providers recently and were having to request users jump through increasingly crazy hoops to make deposits. But now it looks like it is good night Filmous and they will ride off into the sunset with whatever deposits they still have.
Same question here. I had hundreds of $$$ with them & used them regularly. How can I get money back?