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FastRental.com / Unauthorized billing

1 United States Review updated:
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This company first found me through craigslist by pretending to be another landlord and asking me for advice. I just responded times are hard and keep trying and told them good luck. A few days later I got a email from the same person telling me that they were referred to the fastrental website and had great luck.

So I decide to try this service only to spend $35 and did not get a email or call on my property. I signed up for a one month plan. Well This month I see another charge for the same amount from the company. Turns out they keep billing your card automatically until you make a big deal.

So I try to reach them and the phone number they give the credit card company goes straight to a message were you are unable to speak with anyone. So I looked up as much info as I could about them and found out that there are a lot of other people who have gotten email just like the ones I received and that they are from fastrental.com posing as other people.

I also read that this company does not do any advertising to renters and only to landlords being that they are the people who pay for the service. Sad that they pretend to be other people just to get business then they make unauthorized deductions from your account and leave you no way to contact them. If you need to hide from customers then you need to question your ethics.

Va
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Comments

  • Su
      9th of Jan, 2010
    0 Votes

    Same thing for me. I got suckered in. But b/c of your complaint. I called to cancel the debit card that I made the online purchase with. I still have to go through my banks online fraud department to try and get my money back, but lesson learned.

    Sad to say that this makes me more jaded and untrusting.

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