FashionMia
reviews and complaints

I have ordered a coat from FashionMia back in November 2016 and received it three weeks later. I opened the package and instead of coat there was a jacket. I sent it back and they promised I'll get the correct item any time soon.
I waited patiently and after one month of waiting I contacted them and asked for a refund. December was almost over, and I already both another coat from a local store.
FashionMia said that order cancellation was not possible, because it was already shipped. I asked for a tracking number but didn't receive a reply.
As for now status of my order is still unknown. It is now April and my coat is still missing. I will never buy anything from them again, these people are cheaters and should be out of business.

I ordered 2 coats and a sweater. I already havhad purchased one and am trying to remove it. There is no way to speak yup someone before it is processed. As I have been calling repeatedly. I need the red coat removed from my order it was a mistake. I want it removed from the order before it is shipped. Order # B1788497 no one answers the phone number provided [protected]. It is a machine that beeps in your ear. No human to speak to, no order edit button on the site. Very unhappy

I ordered a dress from fashionmia in june 2016. They mailed me the wrong dress and when I told fashionmia, they told me I was wrong and "they have no right to refund money." after many, many emails, phone calls (Not returned) and complaints, fashionmia employees have offered me everything from a full refund (Which has not happened), to offering a third of the cost of the dress, to offering no refund at all - over and over in a big circle, interchanging the offers depending on the day. Fashionmia knows they made an error in my order as I sent back to them their own order confirmation. I also have an email from fashionmia stating a full refund within 5 days from august 5th, 2016. My guess is fashionmia hopes their customers get tired of waiting for refund, take the loss and give up. I've been waiting 20+ days for my promised refund fashionmia.

I ordered clothing from this company in March and did not get all of my items as well as th sent items that were not the product ordered. They have been saying since April that I would get a refund for the items not sent and wrongly shipped. I have emailed them and they have responded over 70 times and keep telling me I will get my refund in a week or a few days etc. just this week they said I would get my refund in 2 days then T the end of 2 days they said their financial manager was out sick and they had to sign the refund paperwork. This company is a complete fraud. I wish I would have read all of the negative reviews about them before ordering! Please make sure this gets out there it is ridiculous!

I have been dealing with this company since March they did not ship items ordered and the items shipped were misrepresented. When I spoke with customer service they said they would refund right away and every week they tell me the same crap! I am eying mad! I reported them on another site and they emailed me and said it would he handled firstly! Still nothing over a week later. It has been almost 5 months sinc my order was placed and they just keep playing games and promising but not following through. I have had it! I am in the process of filing a claim with the fair trade commission because this is fraud! Case number 102107. They know who I am

I ordered through PayPal (thinking I had the security of my money back if I was to be a victim of fraud). Well, I never received one thing I ordered and it was almost $200.00 worth of items. After 6 weeks, I did get a strange robe type item that I suppose was sent to "represent" an item from my actual order? I guess their scam is to steal pictures off other designer websites (this is why they mostly have "headless" models in the pictures...they don't have the right to use those models pictures)! Then, they "make" the customer Fashionmia's own version of the item ordered and you're lucky to get something wearable! It can come with any material ranging from plastic to that cheap kids costume material...the formaldehyde smell and hanging strings are a free bonus! Anyhow, PayPal has been of little help. As it turns out they work for the seller and not the buyer. So, I returned the one, smelly, cheap, knock off, rip off item to China but since I only paid around $25 return shipping and it's $40-$50 for delivery confirmation, I get to be a victim without the security I thought PayPal afforded me.

I can prove I mailed the item back to China but it's not tracked to their door...so too bad so sad. Since the company won't admit they got my package or that they never send anything I ordered...I'm basically screwed. No one cares that I only received one incorrect item and the rest of the order was ignored. The whole thing is a scam...a huge, smelly, rip-off scam! The Hong Kong owner made 200 Million last year and I promise some of these positive reviews are paid for! They just start up a new website and do it all over once this cash cow dries up. Other names are Rosewholesale, Rosegal, DressLilly, Wish and please research for others. I did my research on this one. We have to stop these criminals from doing this to other American's. I guess they have immunity since they are in China and we can't really do anything about them sending us Chinese knock-offs...but showing us the genuine pictures of these designer items. I filed with the FBI and gave a police report. We all need to do this. I promise, you will be burned if you order...now or later. Stay Away...Far Away! Have no regrets about it. You be the smart one...I wasn't. Deal with legitimate sellers only and don't trust a seller just because they are on Face Book or take PayPal! Make sure you don't have to return anything to China! God be with you.

I made an online purchase with them. Every item I purchased was too small, and it took several months and three different packages for everything to finally get here. After receiving the first package I emailed asking them to make everything a size larger (on the things I hadn't received yet) and they would email back and forth with me and then tell me that it was already mailed out so they couldn't change the size. They did that two times. And they said if I wanted to return or exchange the items I had to mail them back to China and that I had to pay the shipping. And the quality is awful. Biggest waste of $80 of my life.

I was scammed like everybody else. So I made my order and bought a cute dress from them. When it finally showed up (shipping took forever) it looked absolutely nothing like pictures on their website. The dress was way too small for an adult, it actually would barely fit a child! I immediately contacted customer service and asked for a refund. They said that there was nothing wrong with the dress and said they do refunds only when items are damaged. And since there was no damage I wont be getting my money back! Don't order anything from these horrible scammers and stay far away from FashionMia!

I placed a order the middle of January - 3 coats. I received only one and the one I did get it it was marked as XXL however when I received it, it was a medium at best. I am so disappointed. Shipping cost back to China would be more than the cost of the coat. I had no idea I was ordering from China, if I had I would have NEVER had ordered.

The second coat - they claimed was shipped however I never received it. USPS knows how to find me and the coat was never delivered to me. It is their responsibility to follow up with them - not mine.

The last coat I emailed right after I received the first coat and cancelled it. I received an email back from 'Candy' (whom I have been dealing with all along - not helpful at all). It is now March and there is still NO credit to my credit card. I have emailed Candy multiple times and this issue has never been resolved.

I ordered 2 dresses from this company, what shipped a month later was 1 dress that was not even remotely close to what I ordered. I contacted customer service, Yuomi, regarding the mix up. She required I send photos of the packing slip outside the package, the packing slip inside the package, and of the dress. I sent these promptly. What resulted was over 20 emails later she stated that my refund was processed through paypal at this time, and if I do not receive the money, I need to contact Paypal. Well, I have contacted paypal, as I have not used that account in 10 years and therefore do not have a current credit card on file. DO NOT BUY FROM THIS COMPANY. I don't believe anything they advertise is actually real, they just pack up whatever garbage piece of cloth they have lying around and ship it to unsuspecting consumers and then make you jump through amazing hoops to resolve. Ultimately, they don't resolve anything.

I've ordered two dresses from FashionMia website and I was extremely disappointed when I received them. Should have checked the reviews before ordering! Things I received looked nothing like pictures and quality was very poor. When I ordered I thought it was an American site, but later I found out it was one of those Chinese scams! Beware and stay far away from this place! Tried to contact them, but never received a reply. I lost my money and now I'm stuck with two pieces of garbage!

I purchased a dress from FashionMia back in January and I'm still waiting for it. I decided to try this site because their clothes looked really cute and prices were very cheap. But then I checked the reviews and gave up. I sent them tons of messages and asked for a refund, but there was no response. After all the reviews I doubt that I will ever get my dress or my money. I also asked them to cancel my order, but they completely ignored me. I'm very disappointed and feel scammed!

I found a cute dress and ordered it back in January. It took them over 4 weeks to deliver it. When I opened the package, I was absolutely disgusted with the quality and the worst part was that it was a completely different dress. The quality was laughable. I honestly was horrified and immediately contacted FashionMia customer service. They refused to refund me and that was the only and the last thing I heard from them. They should be ashamed to even send out such a product. Now I have to try and return it and get my money back.

I've ordered a lovely green dress from FashionMia back in November and now it is March and my item never arrived! Thankfully I ordered through PayPal and it was not difficult for me to get my money back! When I contacted their customer service and received no reply I contacted PayPal and opened a dispute. I've wasted days fighting with them for my money and with the help of PayPal I received a full refund. FashionMia service was so bad and unprofessional! I will never shop here again!

I've ordered some clothes from FashionMia back in December. About two weeks ago I finally received my order but few items were missing so I contacted their customer service and asked what was going. They told me nothing about the missing items. Things I did receive were terribly made, sleeves were super short. Then they emailed me and told that the missing items were out of sock. When I asked for a refund they stopped replying to my messages. I'm very disappointed!

Well, long story short! I made my order and waited for it over three months! I contacted them many times, wasted my life trying to get what I paid for. And finally I received the package a week ago. When I opened it I was extremely disappointed because sizes were incorrect and quality was absolutely disgusting! I contacted FashionMia customer service and was told that there will be no refunds! Are you kidding me? I wasted 3 months of my life and received garbage! Then they just stopped responding to my emails! Horrible!

When I just found FashionMia website I really liked their clothes and unique designs, so I decided to give it a try and made an order. I've purchased some clothing and was promised to receive them in 3-5 business days. 5 days later I checked the status of my order and it still showed "processing." So I contacted customer service asking for a time frame in which I can expect to receive my items. I was told to be patient and nothing more. No information was given. So once again I checked the status of my order yesterday and it is still processing! Order was placed three weeks ago. Very unprofessional!

I ordered several items from FashionMia and when I finally received my merchandise one item was damaged. I immediately contacted customer service and explained that the dress I received had a huge hole. They asked me to send pictures, which I did and then they said how sorry they were and offered me a discount on my next order! I will never buy anything from them again! Things they sell are horrible. Quality is not the best, but the worst part was that my item arrived damaged and they absolutely do not care! Horrible customer service and company!

I purchased two dresses in early February from FashionMia and still have not received them. I tried to contact their customer support many times but there was no response. I have no idea where my dresses are or will I ever receive anything. So I contacted PayPal and opened a dispute. I hope PayPal will help me. I will never order anything from these people again and I suggest everyone to stay away from these thieves.

When I found this website I had no idea it was a Chinese company, so I made an order. I purchased a lovely coat from FashionMia. Weeks passed and nothing arrived so I contacted customer support. I also checked my confirmation to get the tracking number and realized the color of my coat was also incorrect! So I asked them to cancel my order since it was taking too long and the color was wrong. But unfortunately there was no response. Several days later I finally got a message from FashionMia stating that my order cannot be cancelled because it has already shipped. I'll never order anything from them again!