FactoryOutletStore.com / horrible
I purchased filters several months ago and when I decided to use one it did not fit. I contacted FactoryOutletStore customer service and asked for my order number, but they said I need to verify my email address first. I never received the verification email, so I could not even get into my own order history. I called again and was told that they’ll call me back later. It has been more than three hours and I have tried calling them more than 5 times, nothing. So I am guessing they are not going to do anything. I will never order from this company again!
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