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Ezpopsy

Posted: Jun 16, 2016 by    

Scam site. No way to contact customer service

Complaint Rating:  100 % with 27 votes
100% 27
5
Contact information:
United States
ezpopsy.com
This website seems like another scam and I have no idea will I ever receive my order or not.
Ordered a couple of things from Ezpopsy and received a tracking number which was not working. I contacted the company for more detailed information but they did not reply.
Waited weeks and sent them tons of messages but nothing happened. I also tried to find their phone number and return address but it seems like none of this information is available.
Do not trust Ezpopsy and don't waste your money here. I hope I'll find a way how to get my money back.
Complaint comments Comments (4) Complaint country United States Complaint category Clothing, Shoes & Acc

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A  23rd of Jun, 2016 by    0 Votes
This website seems like another scam and I have no idea will I ever receive my order or not.
Ordered a couple of things from Ezpopsy and received a tracking number which was not working. I contacted the company for more detailed information but they did not reply.
Waited weeks and sent them tons of messages but nothing happened. I also tried to find their phone number and return address but it seems like none of this information is available.
Do not trust Ezpopsy and don't waste your money here. I hope I'll find a way how to get my money back
A  25th of Jul, 2016 by    0 Votes
you can contact them under service@ezpopsy.com, if you paid by paypal you can also find out the email address to which your payment was sent.
i have been in contact with their service department, because the quality of the merchandise is very poor and does not represent the price they are asking for, i will let you know if they have refunded or not. I opened a case on Paypal also, please see the following information on how i contacted their service:
If you have any other questions, please do not hesitate to contact us at service@ezpopsy.com or call us +85281720055

To know more about us: http://www.ezpopsy.com/about-us-i-16.html
To know more about the delivery: http://www.ezpopsy.com/delivery-i-21
Best regards,
Dorinda
Ezpopsy Customer Service
A  25th of Nov, 2016 by    0 Votes
Placed an order for two dresses on Sept 14 and took almost a month to arrive, which is fine. But when I opened the parcel, I was extremely disappointed. The colours on one of the dresses weren't as vibrant and colourful as the website photos and the other dress' material was horrifyingly CHEAP. I requested a refund via email right away. They responded fairly quickly but tried to talk me out of returning by offering partial refunds multiple times or saying that mailing them back will cost me money. I wouldn't budge (I had to refuse three times). Finally, they gave me the returning address. I mailed the package back (cost me $40) and patiently waited for another 3 weeks before reaching out to them again I guess they were hoping I would forget about it and they could keep the money? Once they confirmed that they've got the dresses, they tried to convince me to use the money to buy other items from their website and offered me $10 coupon. I refused, TWICE. After that, they said they would arrange refund in the next 23 days. I waited for 9 days and got nothing. I had to email them AGAIN, and mentioned that I made the payment through PayPal and still saw no refund. Finally, the money came in on Nov 24, but was about 15 dollars short. And the reason they gave me? They had to charge a 10% restocking fee. Seriously? If it's not listed in the return policy, it's wrong to charge me for that. But at this point, I am so sick of this painfully long and tiresome process (took over 20 emails back and forth and two months). I considered this a lesson learned. DO NOT PURCHASE ANYTHING FROM THEM because it's an utter nightmare.
N  16th of Feb, 2017 by    0 Votes
THIS IS ANOTHER VERY TROUBLESOME SITE. LIKE SEVERAL OTHERS (STYLEWE, FOR ONE) THIS SITE AGGLOMERATES MULTIPLE VENDORS AND YOUR ORDER GOES THROUGH THE SITE TO THE VENDOR. THE VENDORS ARE USUALLY TINY ENTERPRISES THAT HAVE VERY LITTLE CAPABILITY OR UNDERSTANDING OF HOW TO FULFILL THE ORDERS RESPONSIBLY, AND THE SITE HOLDS ITSELF DISTANT FROM THE ACTUAL VENDORS, WITH NO ACCOUNTABILITY. THE PHOTOS ARE VERY SEDUCTIVE (SAME WITH STYLEWE) WITH BEAUTIFUL DESIGNS, , BUT DO NOT BE MISLED. CHANCES OF FULFILLMENT VARY ALL OVER THE PLACE, AND IF THERE IS ANY GLITCH WHATSOEVER, GOOD LUCK! STICK WITH PROVEN SITES.. i WOULD NAME SOME, BUT THEN THIS WOULD LOOK LIKE JUST ANOTHER WAY TO PROMOTE A COMPETITOR. BOTTOM LINE: AVOID THIS SITE!!!

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Ezpopsy Logo Ezpopsy
Customer Care Service
18/Floor, Tower 2, Ever Gain Plaza, 88 Container Port Road
Kwai Chung, New Territories

Hong Kong
+852 81 720XXXX
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