EverHome/EverBank — Loan Modification Fiasco
We were evidently approved for a loan modification (HAMP?) and found $12000 in legal fees being added to the principal. Everhome representatives ignored our inquiries and those from our attorney about the details behind those fees. We refused to execute the modification documents and found some contrived-deadline imposed (30 days after receipt of mod documents) before foreclosure proceedings would begin again. All this after wiring about $6000 to the company for what appears to be the escrow account; asked about that too without an answer. In some ways, we believe Everhome/Everbank is attempting to extort funds from those qualified for HAMP and other programs, as such may overdue for a/nother class action lawsuit. Our complaints are on file with the BBB, the OTS, and the OCC. PMI is also paid to FannieMae.