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Europcar - Italy / overcharged

1 Italy Review updated:
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Will not use europcar again! We were told t drop off our rental at a designated location and time, we were there earlier and the office had closed and would not be open again till monday, this was a saturday. We were billed for 3 extra days and parking fees as well as filling of tank of gas which we had done too. Worst experince ever with a rental car company.

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Comments

  • Cl
      11th of Oct, 2012
    0 Votes

    agree. i just returned a car back to europecar rome termini station. the service level was lousy and the worst is that i got charged on my credit card 2 days later 130 euro for gas that should cost at most 30 euro.
    i sent a complaint email and no one replied. dead silence.
    DONT HIRE ANY CAR FROM EUROPCAR AS AN ADVICE!

  • Ro
      20th of Aug, 2013
    0 Votes

    we were in italy from 3/8 -10/08 and we took a car from verona from your company.now we receive that we have to pay more 41;75euro and we want to know why.
    in adittion the last day when we filled the tank ut was a problem with the indicator of the gas-we filled and the indicator shows that need more and we paied and all the fuel goes out.we paid in vain a lot of money ;the indicator remained in the same position and the gas out...that's all please answer us as soon as possible.
    thanks a lot Rotenberg Bernat-israel

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