The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Esurance / They suck and I lost 7 grand

1 AZ, United States Review updated:

I totaled a motorcycle back in September. My claim was filed with in 3 days (two days late due to surgery from the accident). After saying they were being held up by the bank, 5 Months later (February) they finally settled my claim and paid the bank for the bike (bike was financed). Well, having gap insurance to cover the balance, I filed my gap insurance claim. You only have 90 days from date of loss to file this claim. They give you and additional 30 days just in case. They take into consideration the date of the insurance settlement. My claim was denied thanks to Esurance and their timely claim settling! They now owe me $7000 to cover what gap insurance was suppose to cover, but won't, because Esurance was on top of their game and got my claim settled so quickly. For those who don't know, Esurance is American Modern Insurance Group. Don't be fooled by the name if you have insurance through AMIG. They are one in the same. And they suck.

Sort by: UpDate | Rating


  • Ad
      22nd of Feb, 2010
    0 Votes

    American Modern Insurance is an A+ rated carrier, and settled about 90% of their Katrina claims in about 30 days. You seemed to refer to 'esurance' often, however the claims adjuster would have stated that they are with American Modern Insurance. Your insurance cards, and all other policy info. would have said American Modern Insuance. Similar to other insurance companies, Esurance is in partnership with other companies, such as the motorcycle, boat, rv, and other specialty products. If you do some more homework on other companies, you will see that the 'underwriting' carrier is often a completly different company.

    For more information regarding American Modern Insurance, and their AM Best rating, please visit and As for your claims story, there seems to be some missing pieces to the puzzle. Many insurance claims proceed in a similar fashion, you may want to state your concerns about your gap policy to the lender.

  • Am
      4th of Nov, 2011
    0 Votes

    AMIG has got to be the worst company to deal with it has been almost a month and the 3rd check they say they sent ... liars!!!

Post your comment