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excessive rate increase for house / cottage renewal
My Insurance bill went up by over $400.00 which is hard to understand being a retired person living on a fix income, When I contacted the St. Antoine office, speaking to Nicole? I told her that this was a very big increase and ask that she looked into finding a better rate, she left me a phone message a few days later basically telling me that all rates went up and that she did not find anything cheaper for me, I felt at the time and still today that this was not good customer care as I have been with Wawanesa for over 37 years, I'm not convinced that the St. Antoine office did their best to lower my insurance increase of over$400.00 and request someone from your department look into this and get back to me regarding this issue.
As my insurance renewal date was quickly coming due I did not follow this up until this time in order to insure for my Insurance coverage for both my house and Cottage.
PS. in speaking with others they indicated to me that their rate had gone up but way less than $400.00 plus.
My policy numer is HPC 0397448 Romeo LeBlanc 4189 Rte. 115, Notre Dame, NB. E4V2G4 Tel: [protected] email : [protected]@hotmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
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Assurance Vienneau Insurance complaints: history and resolution overview
Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, excessive rate increase for house / cottage renewal, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
Is Assurance Vienneau Insurance Legit?
Assurance Vienneau Insurance earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Assurance Vienneau Insurance. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Assurance Vienneau Insurance resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Assurance Vienneau Insurance has claimed the domain name for govienneau.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Govienneau.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Govienneau.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Govienneau.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Assurance Vienneau Insurance.
However ComplaintsBoard has detected that:
- Assurance Vienneau Insurance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Assurance Vienneau Insurance has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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