The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Erie Insurance Group / Erie Family Life Insurance Policy / Buyer beware!

1 United States Review updated:

Erie Insurance Group

Buyer Beware!

Erie's Family Life Policy: Customer Service is awful! They are rude, clueless and can't tell you anything. They had to outsource administrative work!

Please shop elsewhere, you will be glad you did!

Sort by: UpDate | Rating


  • Lc
      3rd of Apr, 2008
    0 Votes

    I applied for an Erie Life Policy in August 2007 in Pennsylvania and still have not received an answer as of April 3, 2008. Our local agents have been useless in getting us answers. They just keep saying, "Oh, it's coming soon." They never call me with updates. I always have to call them. When the underwriters are missing information, they don't even bother to tell us, they just sit on the application. They did the lab tests on Labor Day weekend, and then in February called to ask me the same medical questions I answered in August. They did follow-up lab tests a month ago, and I still haven't heard anything. This is absolutely ridiculous. I plan to apply for insurance with a different company as soon as I get a chance.

  • Me
      26th of Nov, 2010
    0 Votes

    I have my auto insurance through Erie Insurance and the agent referred me to as a better instant source of life insurance information instead of Erie. Erie insurance couldn't touch the rates I got an ING policy through

Post your comment