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eKomi / 12 months contract

1 Germany
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I had a 12 months contract with Ekomi. I was not satisfied with Ekomi and their service and I could not wait for the end of the contract. I was really happy when 12 months passed and I thought that I finally got rid of these guys but they charged me and automatically renewed my contract for another year! I contacted customer service and demanded some explanation and they said that everything was written on their website and claimed that I gave my permission when I signed the original contract! I never did that! Demanded my money back but they refused and said that I have to spend another year with them. Total joke!! Called my bank and cancelled my card!

Mu
Nov 10, 2016

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