Edgars Fashion / Edcon / fraud!!!
This is the second time fraud happened on my account.
I have been inconvenienced by having to block my account and open the account every time I make a purchase.
On the 27th may 2017, 4 (four) transactions at different stores occurred. My account was reopened, authorization forced and a total of r11300 was charged.
Called the fraud line and completed the forms again.
This is ridiculous and the staff at fraud are so disinterested and the process takes 3 to 4 weeks.
Not compensation for this fraud and inconvenience.
Let's see how long it takes and only once resolved will i take my time in paying the outstanding balance of R750!!!
once resolved my account will be closed forever.
Your security is inefficient and staff are clearly able to do as they please and access your customers' account and let other thieves make use of accounts.
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