Duke Energy / refund my deposit

United States

I was living on 28 park avenue, in Marion, North Carolina.
Account Number: [protected]
phone [protected]

I cancelled the service because I moved to my country so a consultant told me that the deposit would be sent to my country (Colombia)

I cancelled the service on October 2nd, today is October 23rd and your company has not sent my money yet

What happened?

The last week, I called to the company and another consultant told me that my money was sent but she did not know the courier service.

Oct 23, 2017

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