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Dubai First / jane from collecting department being rude with me by phone.

United Arab Emirates Review updated:

Please noted that Ms.Jane called me an indian lady called me with mobile number [protected], [protected] [protected] ...she shouted on me because of the1 month late payment even i explained to her im waiting for my salary and i had an emergency but suddenly she started to shout where is the payment...you have to arrange and keeped herself very rude with me.The bank must teach your staff /agent which are working in to be very kind with the customers they can talk with me in a polite way but jane spoked with me like I am a criminal.
I need from customer service and the management to solve this problem I was insulted and scorned as a customer .

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Jul 17, 2018
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Comments

  • Ab
      Nov 17, 2018

    Hi, This lady Jane should be fired out of the bank.Same issue happened with me.She is very rude.

    How can bank keep such people.I have used Emirates NBD how professional they are..

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