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DR Horton Home Builders


Poor quality

Complaint Rating:  100 % with 5 votes
100% 5
Contact information:
DR Horton Home Builders
United States
D.R. Horton, "America's Homebuilder" builds poorly constructed and finished homes. Period. They were sued by our neighborhood for installing inadequate water barriers and siding in the PNW, where it rains a third of the year. The siding/vapor barrier was replaced on each home at DR Horton's expense. I will never buy another house built by D.R. Horton.

I am currently upgrading most of the hardware throughout my home, and I'm quickly discovering that DR Horton furnishes their builds with whatever was on sale that day. Hardware is mismatched throughout the house - brass doorknobs, pewter (and horrendous) lights, chrome faucets.

The plumbing is despicable. They installed Pex tubing with a manifold located in the downstairs storage closet. They did not bother to install on/off valves at the sinks and toilets. That means you have to empty the storage closet to get to the individual valves on the manifold. The manifold they installed uses cheap plastic valves that freeze over time, making it impossible to turn off the water. The penetrations in the drywall are sloppy, grossly over-sized and are not lined up with the fixtures.

The fixtures they furnished are cheap and poorly installed. The light fixtures in the bathrooms are off-center be several inches, which means that when the homeowner (me) wants to upgrade the mirror, light, and faucet nothing lines up. The pedestal sink in the powder room is off-center several inches, as is the toilet. The pedestal sink is a two-piece design (base and bowl), and the bowl is not even close to being level.

The cabinets are flimsy, cheap, and ugly. I decided to cover the ugly honey-maple cabinets with white paint, but quickly realized this is like putting lipstick on a pig. The cabinet doors do not line up. The cabinets are made from MDF and some other imitation wood. The center of the doors are 1/8" thick. The tile used in the bathrooms and kitchen are ugly - off-white with a hint of peach. All of this will need to be replaced at some point.
Complaint comments Comments (0) Complaint country United States Complaint category Building, Construction

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DR Horton Logo DR Horton
Customer Care Service
301 Commerce St Ste 500
Fort Worth
United States - 76102
+1 817 390 8200
+1 817 390 1713
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