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Digitel / No refund

Philippines Review updated:
5
Originally signed up for landline with internet and paid P1227.00.After 1 week nothing had happened so I attend their office.I am told it is scheduled for 2 days time.
No one came that day so 2 days later I attend their office again.Told yes will be in afternoon.No on appeared.Next week I atttend office again only to be told that I would need to pay an extra charge for additional cabling.
I informed them that this was never made known to me when I first paid deposit and I wished to cancel.They told me refund would be 2-3 weeks and they would contact me.They never have despite 2 letters written to them.
This Digitel company sucks.
0

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Ma
  14th of Nov, 2008
Agree Disagree 0 Votes
OO nga ganyan din ako 3 months n wala pa refund bida 777 din ang apply ko wala kuwenta talaga kahit ano department ng DIGITEL mapa technical lalo na admin
Yl
  5th of Mar, 2009
Agree Disagree 0 Votes
Ako rin po..nag apply ako sa kanila nung.. month of nov. they told me n 2-3 days daw po makakabitan na kami ng internet.. hanggang lumipas na yung 2008, at nag palit n ng 2009.. wala pa rin ng yayari.. lalo na yung department dian sa Dasmariñas, Office... grabe.. pinapabalik-balik lang nila yung mga customer nila, , , 1 time pag punta ko dun for follow up.. meron isang customer din me nakasabay, , galit na galit na nagpunta dun sa office ng Dasma, Branch, , at sabi dun sa isang agent ng DIGITEL "hoy, , nakikilala mo na ba ako sa ilang linggo kong pabalik-balik ko dito sa opisina nio? puro kayo follow up. wala naman kayo ginagawa...anu na pangalan mo? at irereport kita sa Main Office ng DIGITEL" im not mention it the name of the agent.. kasi nakakhiya talaga... when i heard it nag dalawang isip na ako.. na baka ganun nga talaga yung sistema ng DIGITEL dito sa DASMA, BRANCH.. wla silang sistema dun... nakahihiya... kung dapat palitan palitan na., , nakakasira sila ng imgae ng DIGITEL.. marami pa naman nag sabi sakin na maganda sa DIGITEL.. panu ko irerecomend sa iba yung digitel if ganyan yung nakita at ngyari saki?...
Ca
  11th of Mar, 2009
Agree Disagree 0 Votes
kung di pa kayo nakasubscribe, you might wanna read my posts in pinoydsl.net:
http://pinoydsl.net/viewtopic.php?t=17015
http://pinoydsl.net/viewtopic.php?t=16758
http://pinoydsl.net/viewtopic.php?t=16991

baka sakali makatulong sa decisions nyo.
Ci
  11th of May, 2009
Agree Disagree 0 Votes
hindi lang jan s branch nyo...pti d2 sa batangas gnon sistema...ndi cguro nila naki2ta un nkpost n mission and vision s wall office nila...
Ti
  22nd of May, 2009
Agree Disagree 0 Votes
ganun din dito sa laguna..napkawalang hiya ang mg a yan.. biruin mo..dinisapproved ung application ko..matapos nila kunin ung deposit daw n almost 1500..ngyn ngpparefund ako sabi 2-3weeks daw mkkuha ko n pera ko..magkkalahating taon na wla prin nkkbdtrip tlga..bulok tlga ang systema ng digitel n yan.!hoy!! digitel mahiya nman kayo!! pera ng mga tao ginagamit nyo for no interest ang kapal ng mukha nyo..magsara n kayo!!ilang beses n akong ngfollowup sa refund ko nung una nxt month ng nxt month kya nkaabot n ngun ng kalahating taon..tpos lately bumaba n nmn sa nxt week naka ilang nxt n paulit ulit ang sinsabi meron n nxt week n nmn...putang ina nyo ayusin nyo systema nyo!! anong klaseng companya yan mandurugas!! one time naabutan ko pa dun ang isang babae halos aatakehin n sa galit..e 3 weeks n raw sya wlang internet..tpos tuloy t uloy ang bill..buti nmn at d a ko nkabitan ng digihell n yan..pero til now dprin binigay ang pera ko sayang nmn..kng pinutang ko un malaki n tubo nun..kung ako sa inyong mga ngbbalak mgpakabit ng landline or internet look b 4 u leap muna..nko po..wag n po kyo sa digihell bulok tlga un lng massabi ko...
Di
  17th of Mar, 2011
Agree Disagree 0 Votes
tama! mga PI kayo Digitel bwisit! kakakabit lang ng DSL wifi wala pa din magawa hindi man lang magamit technical problem parati 4 na araw na walang DSL at phone. ano ba yan, wala pang one week e palpak na

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Philippine Long Distance Telephone [PLDT] Logo Philippine Long Distance Telephone [PLDT]
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288 Reviews
Ramon Cojuangco Building, Makati Ave., Corner Ayala Ave., Legaspi Village, Makati City Metro
Manila
Philippines - 1200
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