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Dick's Sporting Goods / no phone call plus, missing paper work, and the attitude of the clerk, i'm finished with dicks

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I decided to purchase a shotgun at dicks. I filled out the paper work for a background check. I shouldn't have had to do that to start with because I have a carry permit but the salesman said it was store policy. He came back and said the computer system was down and that it would take a couple days and he or someone from the store would call me when the background check was approved. I waited Two weeks then gave up. during this time I purchased another gun at a local gun store in my town. ( it took 5 minutes and no background check, since I have a carry permit). I waited another week and went to Dicks today. I asked the clerk to check on the status of my paper work. He said he couldn't find it and that it probably had been shredded. This Kid was the worse sales clerk I had seen in a long time, terrible attitude and acted like he would rather be somewhere riding a skate board than working a real job. (very immature and unprofessional) I thanked him for keeping me informed on the status of the background check. And informed him that they just lost a customer. I purchase a gun last year at walmart, before I had my carry permit. it took a total of about 15 minutes for my background check and purchase all total. Apparently Dicks doesn't care about selling guns at all. If they did, they would not require the background check for people who have already been through one. Not too mention the fact that they couldn't pick up a phone and keep me informed about the progress of the background check. Dicks could have made an easy sale, even after waiting a week I was still will to make the purchase. but after three weeks and no phone call plus missing paper work, and the attitude of the clerk, I'm finished with Dicks. I have friends who have had similar experiences at this same store In Cumming Ga. Glad I'm not an investor in this company!

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Comments

  • Ba
      21st of Jul, 2010
    0 Votes

    Regardless of permits, you still have to complete the paper work. This is a federal law through the NICS which all retail sales must be completed. Some states have stricter but this is the minimum. They have up to 3 days to complete the approval or denial which the store can then legally sell you the firearm. So the store that sold it to you without paper work 1. either sold a used gun where no paper work is required or 2. broke the law.

    The customer service part I will back you up on. They had up to 3 days and after that there should have been no issues. So you should have received a phone call at most 3 days later.

    for a link to NICS check out http://www.fbi.gov/hq/cjisd/nics.htm

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