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1 Beijing, China
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I bought a laptop back in December and they promised me a two week delivery. I received a confirmation email and a trucking number. Two weeks later I did not receive anything, so I contacted DHgate customer service. The rep told that they sent me the wrong tracking number and promised a new one. I actually received it the next day and decided to be more patient. One week later I called again and was told the same thing. Later I received the third tracking number, but when I decided to compare them, I realized they all were the same numbers! It's January 18th and I still don't have my refund. After weeks of frustrating emails, they returned me 50 cents. Horrible company!

Jan 18, 2016

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