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Deal Extreme / Items never shipped, won't refund

1 Seattle, WA, United States

Ordered 4 products from DealExtreme. Shipment arrived with 2 of the items with a note saying the other 2 products would be backordered. Never arrived. Wrote for refund. They will not refund or investigate unless I submit a photo of the original package (which didn't contain the missing items anyway). Why would I have saved a padded envelope which contained what it claimed to contain? Why should I have to own a camera and save all my obsolete packaging just so I can get a refund? Paypal won't get involved if it's after 45 days, which it is because I gave them time for the backorder. DealExtreme must do this as a way of denying all refunds. I've bought from them in the past, but never again.

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