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Cymax Stores / cannot deliver cannot cancel

Review updated:

Placed an order with them they clearly stated that they will ship it in 1-2 days and delivery within a week, its 3 weeks and they haven't shipped it yet. Now they are not letting my cancel it either, they keep saying that it will take 1 day or 2 day to cancel and in mean time if we ship it you must accept it. i waited for 2 days still same story to wait another 1 or 2 day and so on and so forth. I have filed a complain with FTC.
I SEE THAT THERE ARE TONS OF SIMILAR COMPLAINTS WE SHOULD ALSO RAISE FORMAL COMPLAINT TO FTC.GOV. so no one else go through this.

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Comments

  • Di
      Jul 14, 2014

    The standard response from Cymax customer service is 24 to 48 hours. It is just their way of pitting you off. In the meantime, they have your money. If you are considering buying from them; STOP. The comments are true.

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