Cymax / return policy

Review updated:

This company gives free shipping - great? But if you need to reurn an item they rake you over the coals. When the item you get is not the item described why is that my fault???? Will never do business with this company again.
Original Purchase: $266.00
Restocking Fee: $53.20
Outgoing Shipping Fee: $15.15
Return Shipping: You will be responsible for this cost
Total Refund Due: $197.65

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  • Me
      Jan 31, 2012

    I also got ripped off by Cynmax return policy... I ordered a large Coaster TV/ Media Console for $400 and free shipping and it came in a flat box on January 2012... Clearly NOT what I discussed with my salesman... "only some minor assembly is what he described"... so I refused the delivery and now they only want to give me back $51. This is BS!!! Will never buy from them again, nor from any other online furniture store... pissed off in Carlsbad California.
    Original Purchase $403.83
    20% Restocking fee $80.77
    Outgoing Shipping fee $135.55
    Return Shipping $135.55 (if refused)
    Total Refund Due $51.96

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