Custom Silk Creations / No answer to email
The bride to be found this business on online and decided to use them. I admit the work seems very well done. We ordered in like February. We went through the entire process and everything seemed fine. Until now. We are getting married Aug. 30th and have yet to get our flowers. We have emailed and called to see if we can get a tracking number only to be ignored. We did get an email from "Debbie" at CSC that said "There is nothing wrong with your order it is done and it does look shipped but I am writing her a huge note. For her to call you this evening." That was the last thing we heard. I waited up to 12am EST (1am here) and nothing. This on a work night too. Looking on this board it seems that Susan has spent some time here so this is what I'm forced to do.
This complaint is not against her workmanship as I have YET to see it first hand.
It is not saying I have not received the order before the wedding as we have untill Friday for that.
It IS what feels like being ignored. A simple "Hi. Your order was shipped <Blank> and here is the tracking number. (If any)
With the wedding only days away and budget tight I would hate to have to go local and try to get something thrown together. If the order doesn't arrive on time we'll refuse the shipment as part of the special notes in the order was that the wedding was the 30th of this month. We should of had these a month ago.
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