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Posted: Jul 15, 2017 by    

problems with the software update

Complaint Rating:  0 % with 1 votes
0% 1
Before the latest upgrade when I hit the "Make It" button, the mats were a different color from the images so that the images can easily be seen to move around to fit the paper size I wanted to cut on.  Now, starting yesterday, the mats are the same color as the images, so the images have a very thin white line around them. This makes a number of options unavailable, such as printing more than one color on a mat. Well possible, but a nightmare. If I change the color of the images to green, hit "Make it" the mat turns green, if I change the images to black, and hit "Make it" the mat is black. Either way, I can’t see the images well enouh to move them around so that you can use a less than 12” wide piece of paper. I just spent over an hour on chat (don't get me started about their chat!!), only to find out that this was a software upgrade yesterday.  Too bad, so sad attitude.
Complaint comments Comments (0) Complaint country United States Complaint category Software & Games

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