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Cricut / design space

1 United States

I've tried purchasing a subscription for cricut access but it is not currently available on their website. Cricut have given me a months free trial to compensate but it is utterly useless!! I can design and cut from the iphone app but full design space which you need in order to print and cut does not work! I don't know if this is related to only having trial access but it is so frustrating. I've used their support chat who are clearly just reading the help pages on the website which I've already been through. I sent an email complaining and asking how I can get proper access and what is wrong with design space and I kid you not this is the reply I received-

'Thank you for contacting cricut

I apologize for the inconvenience caused to you. Please get back to us if you need any further help'

I would high advise NOT to buy a cricut machine. As with other complaints on here I agree that the product information is very misleading, there are multiple hidden costs and functions that are not available through the app

Mo
Apr 30, 2018

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