SUBMIT A COMPLAINT

Cricket Wireless / cellular phone

I have purchased cricket cellular phone service and purchased a new phone, i asked them what my return policy was and they said i had 7 days and a full refund. I went back in 4 days and returned my phone and all they wanted to return is the purchase of my phone not the activation fee or the full months service... Poor customer service! The sales person was very rude when I was returning had to call someone else on the phone to assist her. The store was in shallotte nc, and sales person was Jordan, the second person upon returning was Rose. This purchase was on November 13 2017, and returned on November 18 2017. When I went in there she (Rose) said I had to get my new carrier to port my phone before I closed out my account so I can keep my number

Le
Nov 21, 2017

Post your comment