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Crate And Barrel / Framed art is not sealed

United States
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Called customer service and spoke to furniture supervisor concerning mold damage due to condensation within framed art piece bought within about 2 years from crateandbarrel.com. She indicated that crate and barrel could not control the humidity within my home and that the lack of frame sealing was acceptable to their manufacturing standards. Since my central air conditioned, dehumidified house is no different from any other, my suggestion is that you do not buy any crate and barrel framed art unless you live in a vacuum as it appears their customer service agents do.

Crate And Barrel

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