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Complete Savings / scamming credit card numbers

1 United States Review updated:
Contact information:

I received a debit on my credit card of $12.00 on May 5th, which I did not give out, they called me from [protected] number and I told them I was not interested as well.

When I finally got ahold of Complet Savings they told me that I had logged onto an AmeriMarc site and they charged me a membership fee just because I logged onto their site. That still does not explain how they got my credit card number.

PLEASE BE CAREFUL. I have see where Pizza Hut and J. Miller have had complaints about Complete Savings as well.

Anyone else know what to do about this scam?

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Comments

  • Ju
      12th of May, 2009
    +2 Votes

    Yes... Can you say "CLASS ACTION SUIT?!"

  • Je
      12th of May, 2009
    +3 Votes

    They got me too. I madea purchase at TigerDirect.Com and I was sure to uncheck all special offers and such. I called last month and they said they would never bill me again. Today another $12 charge came through. Their previous charges were all refunded, but now i have to take time off work to go to my bank to report this once again. I cannot believe these companies get away with this crap.

    Some trolls say "You chould ahve read the TOS" and I say that is bull. If I put in my sites' terms of service that you have to mail me your first born child, it does not make it legal, nor does handing third parties our credit card numbers. WHen I called them some woman just kept reading a script to me. I would aska question and she'd ignore it and start over reading the script.

    If there is a class action, I know I won't get anything, but bringing these scam artists down will be great.

  • Je
      12th of May, 2009
    0 Votes

    oops forgot to rate.

  • Je
      12th of May, 2009
    0 Votes

    Email: customerservice@completesavings.com

    Mail: Complete Savings
    P.O. Box 855
    Shelton, CT 06484

    Phone: Customer Service
    Mon-Fri
    Sat
    Sun
    8 AM - 11 PM (EST)
    9 AM - 6 PM (EST)
    9 AM - 5 PM (EST)
    1-800-826-1885

  • Ju
      12th of May, 2009
    +2 Votes

    I received an email from them... (Below)

    "Thank you for contacting Complete Savings.
    Our records show that your membership was cancelled online as of 05/12/2009.
    Since you were still within the free trial period, there were no charges.
    Your cancel confirmation number is: xxxxxxxx

    Please accept this email as confirmation of that transaction.

    If you have any further questions, please contact us at customerservice@completesavings.com and we'll be happy to help you.

    Please let us know if your request was resolved to your satisfaction. All responses submitted will go to our customer service director for review because your feedback is important to us.

    http://www.member-center.com/feedback/feedback.asp?tid=28117604

    Sincerely,
    Felicia
    57350
    The Complete Savings Team
    customerservice@completesavings.com
    1-800-826-1885 "

  • Kw
      18th of May, 2009
    0 Votes

    Charged my credit card without authorization from a Pizza Hut online order.

  • Cp
      18th of May, 2009
    0 Votes

    Because I accepted a $10.00 coupon from etoys I was automatically signed up with this scam company. The fine print was no where!, I would have never signed up for $12.00 dollars a month out of my bank account for some discount coupon site! This company is Bad, bad, bad. My bank gave me the complete savings number because I had no idea what the 4 charges of $12.00 was. When I called the company I demanded a refund. Then I filed a complaint with the Better Business Bureau in Connecticut, (location of company)BBB CASE#: 84053435 see website below for my complaint and the complete savings thesis response and then my response to the thesis response. http://ct.app.bbb.org/complaint/view/84053435/c/wobsow
    I credit my BBB complaint for promting this scamming company to refund my $48.00.
    VERY BAD COMPANY, SCAMMERS, SHOULD BE SHUT DOWN!
    File a complaint with the Connecticut BBB.

  • Vi
      25th of May, 2009
    -1 Votes

    ugh i just scamed by this company blah help

  • Ro
      27th of May, 2009
    0 Votes

    I had the same problem with JC Whittney. On there check out page, thought it was a coupon from them. Not some other company! I call both complete savings ( canceled membership waiting for refund) and JC Whittney. The customer service rep from JC Whittney was even scamed herself off own wedsite. I don't remember anything about free membership junk at all.

  • Ma
      29th of May, 2009
    0 Votes

    We need to start boycotting these companies that are giving out our credit card info. In my case it was Drugstore.com. This should be illegal. They say they aren't tied to Complete Savings but how are they getting our credit card and mailing address? I'm a pretty savvy Internet shopper but they are concealing this stuff pretty good these days.

    BOYCOTT DRUGSTORE.COM and any other company that allows this to happen.

  • Ju
      30th of May, 2009
    0 Votes

    They ARE affiliated or else they wouldn't be getting this "secure" third party account information. I feel that every singe site that is affiliated with them should be sued for fraud!

  • Ja
      31st of May, 2009
    -1 Votes

    I have the same probem! HELP! I have no idea how to get it to stop they keep charging me $12 on my account!! now 3x! i only ordered online from pizza hut once and i dont even know how this started!!!

  • Da
      31st of May, 2009
    0 Votes

    I have a new card and noticed the second $12 charge pending – it shortly disappeared and I called the number given for Complete Savings 800-826-1885 and they promptly removed (credited) the first $12. They got the card number from a rebate and/or $20 off next purchase at TigerDirect. The fine print was extensive and I still have not found any mention of a $12 monthly charge, or for what it’s for – they do provide discount coupons for local businesses so I guess Pizza Hut is included.

  • Sa
      31st of May, 2009
    0 Votes

    I had the same thing happened to me - I was shopping on DrugStore.com and never typed in my credit card information and was charged $ 12. This company is the worst!!! There should be a legal suit against this- this is the worst scam!!!

  • Ge
      1st of Jun, 2009
    0 Votes

    I sent them an e-mail and said that I canceled my membership and I'm still considering if I should let you get away with charging my credit card $12. You are tricky and running a scam. I also notified my credit card company.
    They responded with
    "At Complete Savings, we take customer satisfaction seriously, and we regret that we will no longer have an opportunity to bring our discounts to you.
    We are very sorry for any inconvenience this may have caused. We do try to make our offer as clear as possible.
    Our records reflect that you or someone in your household joined Complete Savings after a transaction with CompUSA.com. The offer presented explained all the benefits of the service and that you would be billed $12.00 per month. "
    I'm watching my balance and making sure that they do not charge me.

  • La
      2nd of Jun, 2009
    +1 Votes

    I've just realized I am plagued with same problem for 2 months; this is infuriating. I have submitted an online dispute on the $12 charge to my account, will contact my credit card co in a.m. and will try to sort it out with complete savings over the phone. Will also contact better business. I suspect I unknowingly encountered this rodent when I ordered online from Pizza Hut a couple of months ago. I will NEVER order anything from Pizza Hut again.

  • Al
      9th of Jun, 2009
    0 Votes

    I just got hit with the $12 charge. It was in my check card holds and then it just expired and disappeared after a few days. I did contact my bank and they are sending me a new card.

  • Jm
      10th of Jun, 2009
    0 Votes

    It happened to me as well through drugstore.com

    The customer service at drugstore.com said I should have read the fine print. Apparently the fine print is in white font on a white background. will file a complaint with BBB on complete savings. The credited me my $24.

  • Di
      10th of Jun, 2009
    +1 Votes

    Same here, also through tiger direct. If you are not refunded every penny, and/or the charges continue, contact your bank and ask to speak to the claims department. They should take care of it and get the money back for you. Also, filing with BBB is good, because once they see a lot of complaints coming in from people for the same company, they will take action. On a personal note, I also like the idea of mailing rabid squirrels to 'Complete Scammings', ahem, I mean 'Savings'.

  • Ca
      11th of Jun, 2009
    +1 Votes

    My wife ordered makeup online and now I see this charge as well... like everyone else I got the "its within the free trial period so we will reverse the charge on your account"

    Of course I will be watching the account and calling my bank if not.

    BUT THIS IS REALLY SCARY How can these sites forward your bank/card information to another party and thus incurr charges without it being expressly shown. EVERY online transaction I have ever done since the internet began has required a separate entry of your card info in a whole new window for a product sold by another company... This practice of selling you multiple products from several companies from one data entry point at one company (trustworthy supposedly) website should be ILLEGAL.

    It is a purchase and it should be expressly demonstrated as such... not buried in a TOS fine print statement on the primary site

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