The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cleary Building Corp. / Poor communication, difficult to work with

1 McHenry, IL, United States

I had a building built by Cleary Building Corp, based in Verona WI; I used their Lake Geneva Office. In short, the building was 6 weeks LATE to begin the build and they misjudged the soil and asked for 25% more for the difficult soil. I paid for some of that. The crew was wrapping up on a very cold Christmas Eve, and once spring came, and I had paid for the building, I asked for a couple of small corrections due to poor workmanship. The building had 3 small problems, and its been 8 weeks, and they have not yet been able to replace one panel.

They also subcontracted the concrete, and were unclear on what I paid for with that contractor. He installed a lower strength concrete, and 6 weeks later, they are still not dealing with me to adjust the price of the material.

The building is fine, communication was very poor, and I would not use them again. The most shocking for a large company is the organization of the lake Geneva office and Brad Zenner's promises are unbelievable. In the 9 months I've had to deal with him, he has not been able to keep his work, despite his claim to be the decision maker.

Il
Jun 15, 2015

Post your comment