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Cleary Building reviews first appeared on Complaints Board on May 26, 2009. The latest review Hanger construction was posted on Oct 7, 2021. The latest complaint My job has been pushed back and horrible customer service was resolved on Mar 07, 2017. Cleary Building has an average consumer rating of 2 stars from 21 reviews. Cleary Building has resolved 5 complaints.

Cleary Building Customer Service Contacts

190 Paoli Street
Verona, Wisconsin
United States - 53593
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed

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Cleary Building Complaints & Reviews

Cleary BuildingHanger construction

Salesman was willing to tell any lie to get contract signed and deposit made. Oregon IL office is the most unethical office ever. We signed a contract with a specified start date range only to find out the project was never scheduled within specified range. Extremely poor communications and we have yet to receive a copy of the signed "electronic contract"

Tim Ford

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    Cleary BuildingPole Barn Project gone wrong

    Contacted Cleary Building Corp to have a simple 36 x 40 pole barn installed. Signed a contract with a sales rep in September of 2020, that promised to be in contact with me every week during the process. Saw him that one time, gave him deposit of over 8k. Never saw him again, no guidance or help during the permit process at all. Called him after more than a month of not hearing from him. He informed me that he no longer worked for the company and does not know who my new rep was.. After more time went by I met the "replacement" sales rep. He promised me the same weekly contact and updates. Another few weeks went by and I decided to call him to get an update. He informed me that HE no longer was with the company. I was never notified by Cleary about either "sales reps" departure. Finally after after 4 months of this terrible customer service, I notified Cleary Building Corporation's home office that I have had it with this fiasco and wanted my deposit back. I was then informed by their "Director of Marketing" that I would only get around 4k back for terminating the contract. He said that was for cost's that Cleary incurred during the process. They did nothing but produce a rendering of what the building looked like!!! I asked for a detailed invoice for the charges of over 4k that they were charging me for. The DIRECTOR OF MARKETING refused to produce the invoice!!! I received my partial refund in late July of 2021, nearly 10 months of nothing being done that cost me over 4k..
    My advice to anyone that is even thinking of using Cleary Building Corp is, Don't walk but RUN away from this company!!!

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      • Cleary Building's response · Sep 20, 2021

        We do have contracts and they do contain language that protects both our Clients and ourselves. We have executed over 120, 000 of those contracts and have been in business since 1978. Our projects range from simple outbuildings to elaborate commercial structures, the contracts do need to be detailed. We regret that this Client is not pleased with the outcome, and we did escalate this project to the Region Manager as soon as we discovered the problems with the project. We did everything possible to work with this client to proceed with the building and take care of him. We have never claimed to be 100% perfect, and in construction, meeting Client demands, at times, is extremely difficult due to a wide-range of extenuating circumstances and variables. Despite our efforts he did not want to proceed with the building. Cleary Building Corp. takes pride in providing the very best customer service possible for each and every Client, and if we were delayed in contacting you regarding any questions you have or assistance you may need, we sincerely apologize for that. Thank you, Cleary Building Corp.

      Cleary BuildingDeposit paid zero follow up, wrong information past deadlines still no barn

      We placed an order with a deposit, after that no communication. I call, Salesman gone due to medical. New Project manager, has to familiarize himself with project, no follow up. numerous calls and emails, "excuses of crews quit, etc. Still no follow up. Date set, came and went with no follow-up except for me calling.

      Recently told holes will be drilled and posts set next day, I drive 200 miles roundtrip to property for verification, NOTHING. Contact rep, "OOPS" my phone number is similar to another customer that must be more important. Still NO DATE. Job is to be finished before our house can begin construction, causing another years delay

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        Dec 30, 2019

        Cleary Building Corporation — post frame garage

        Warring buyer beware if you are considering buying a Cleary building in the Butler Pa. Area Cleary is now...

        Oct 29, 2019

        Cleary Building Corporation — post frame building

        Warring buyer beware if you are considering buying a Cleary building in the Butler Pa. Area I order a small...

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        Jul 25, 2019

        Cleary Building Corporation — manager

        Nic Herron has been extremely difficult to get ahold of and from the time we committed to the building and...

        Jan 13, 2019

        Cleary Building Corporation — no follow up - salesmen quit - terrible business ethics

        Be wary of this company. I was all signed up, deposit given and was ready for my new barn. Unfortunately my...

        Cleary Building Corporation — bad construction

        My husband hired Cleary Building Corp. to build our 42x60 shop. The posts were not put very far down in...

        Cleary Building Corporation — Cleary building corp.

        Our Cleary 30x64 building project has been an absolute nightmare! The entire process has been horrible...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Cleary Building Corp. — My job has been pushed back and horrible customer service

        My husband and I bought 2 buildings from you. We pd our down payments back in August of 2016 with the...

        Cleary Building Corp. — Pole shed construction time and extra cost

        My shed was to be built in oct. Not jan. Now 15 below and trying to drill holes in frost. They want more...

        Cleary Building Corp. — Poor service, no coffee, long lines while workers outside smoking..

        Dear Circle K, I often drive through Thornville Ohio for construction jobs in the area, and I stop by thi...

        Thornville

        Cleary Building Corp. — Install Date Keeps Getting Bumped Back

        I am one of the unfortunate ones who signed a contract (August 13th of last year) with Cleary without...

        Cleary Building Corp. — Service

        The end of July we ordered a 16 X 21 with a 8 foot lean-to barn. We told them we wanted it built the end of...

        Cleary Building Corp. — No timeline and nonexistent customer service

        Do not use Cleary Building Corp for your building! They are a terrible builder! I will NEVER use them again...

        Franktown

        Cleary Building Corp. — Poor communication, difficult to work with

        I had a building built by Cleary Building Corp, based in Verona WI; I used their Lake Geneva Office. In...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Cleary Building Corp. — Not what I paid for

        Buyer Beware - Cleary made me wait over 6 months for poor quality I signed the contract on -May 12, 2014 with...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Cleary Building Corp. — No Concern

        Do not buy a Cleary Building unless you can wait 6 months and do not mind poor quality. I ordered my building...

        Cleary Building Corp. — Substandard building design & construction

        Before buying a Cleary building do your homework. Our metal building was less than 90 days old when the wind...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Cleary Building Corp. — Horrible service, not finishing job, on and on

        Don't even know where to start...Cleary buildings screwed me over every possible way. Had a contract to...

        Tijeras

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